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Bank of America Associates, use the Simplified Sign On (SSO) button below to access MyFacility and submit your work request

 
 
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email Data Management for assistance with credentials or send your work request via email to the CWSC directly

Welcome to the Corporate Workplace Solutions Center | MyFacility

If this is an EMERGENCY, please call the Corporate Workplace Solutions Center at (800) 698-4400 for immediate assistance 24 hours day, 365 days a year.

** IMPORTANT | If your work order request is related to the tropical storm currently happening in the Atlantic, please preface the work order request description with ERIKA to ensure appropriate escalation. Property Managers, please also use initiative code ERIKA to ensure proper reporting and coding of requests for these work orders.

 

Otherwise, MyFacility allows you to submit online requests to Bank of America’s Corporate Workplace for a variety of building services as listed below. Please refer to the Property Management Guide for more information about MyFacility, the request types available to you and the services provided by Corporate Workplace.

 
Repair, Maintenance & General Set-Up Project Requests & Moves

Most requests (even requests from banking centers) fall in to the Repair, Maintenance & General Set-Up work type. Some examples of Repair & Maintenance requests are:

  • Heating & Air Conditioning Problems
  • Plumbing Issues & Repairs
  • Cleaning & Pest Control Service Requests
  • Office Lighting Problems
  • Parking Lot & Roof Repairs
  • Cleaning & Janitorial Complaints
  • Non-People Moves of Furniture, Boxes, etc.
 

If you are MOVING PEOPLE or need space for a NEW HIRE, you should choose the Project Requests & Moves work type and then choose the Moves category.

** note - move FREEZE currently in place - employee moves and/or relocations including no-cost moves and those NOT involving CW or Technology are prohibited, EXCLUSIONS to the freeze include compliance-driven moves, new hires, trading floor changes and moves within call center footprints - ALL exception requests MUST be submitted via MyFacility with Band 1 LOB approval attached for review by the CW Executive team

If you work at a BANKING CENTER and need to request REPLACEMENTS (ie - replace carpets due to water damage) or an EXPANSION or RENOVATION of your banking center, choose the Project Requests & Moves work type, then select Retail Projects as the category and Other as the Common Problem.

If you do not work at a banking center, requests for expansion or renovation of office space should be submitted by directly contacting your Business Strategy Director.  If you have an urgent request (work must start within 45 days) you should choose the Project Requests & Moves work type and select Admin Projects as your category.