Security and Confidentiality Statement



    At Bank of America Financial Corporation, we take the issue of privacy very seriously. We want to assure visitors to our Web sites the security, privacy and confidentiality that they expect from a premier financial services institution.

    Information Collected General

    Bank of America Financial Corporation does not collect any personal information from anyone who is merely visiting or browsing its Web sites. Personal information may be requested if visitors request account transactions or balances or e-mail an inquiry to us.

    E-mail and Product Inquiry

    Bank of America Financial Corporation does not collect any personal information from anyone who is merely visiting or browsing its Web sites. Personal information may be requested if visitors request account transactions or balances or e-mail an inquiry to us.

    Account Access

    Bank of America offers online account access and transaction capabilities and collects personal information necessary to complete the transactions or provide data requested by the visitor (for example,account balances and transactions). To protect the confidentiality of the information submitted, Bank of America uses secure socket layer (SSL) technology. SSL technology establishes a 'secure' Internet session and encodes the data submitted to the Bank of America Web site, ensuring that the information is accessible only to an authorized Bank of America representative and the customer. To support SSL, customers must have an Internet browser that supports state-of-the-art 128-bit 'strong' encryption,such as Netscape 2.0 and higher, Microsoft's Internet Explorer 2.0 and higher, and AOL 3.0 (Windows). A customer can tell whether a document comes from a secure server by looking at the location (URL) field. If the URL begins with https:// (instead of http://), the document comes from a secure server.



    Use of Cookies

    A cookie is a small piece of information about an Internet session that may be created when a visitor accesses a Web site. Presently, Bank of America Web sites uses cookies to facilitate easier navigation within the site and to provide a higher level of convenience for the visitor. The cookies used by Bank of America...
    • are not written to the visitor's hard drive;
    • do not contain any personal information regarding the visitor; and
    • do not contain any personal information regarding the visitor; and
    • do not retrieve any information from the visitor's personal computer.

    Use of Information Collected

    Bank of America uses the information collected from visitors to its Web sites to address the specific needs of those visitors and to provide better customer service, including the provision of the latest information regarding Bank of America products. The information collected also is used to provide a record of communications between Bank of America and its Web site visitors and to comply with any applicable legal and/or regulatory requirements.



    Access to Information Collected

    • Employees Our employees have limited access to customer information based on their responsibilities. This access enables them to assist you in completing transactions and resolve any service issues that may arise. Certain Bank of America employees may be provided with a visitor's information in order to respond to that visitor's needs and provide the visitor with information regarding specific products in which the visitor may have an interest. Bank of America employees are instructed to use strict standards of care in handling the personal, confidential information of Bank of America customers and the handling of such information is dealt with in the Bank of America Code of Conduct. Employees who do not conform to these confidentiality rules are subject to disciplinary sanctions that include dismissal
    • Bank of America Affiliates & Service Providers. Other subsidiaries of Bank of America, such as The Boston Company, Dreyfus Corporation, Founders Funds and Buck Consultants, along with non-related service providers that assist Cardinal Health in meeting the needs of its customers, may receive personal information collected from a Web site visitor. Such information will be disclosed only to respond to the visitor's needs and provide information to the visitor about other products offered by Bank of America subsidiaries. The personal information is treated with the same standards and confidentiality that Bank of America itself uses, as the employees of all Bank of America affiliates are subject to Bank of America's Code of Conduct,and Bank of America non-related service providers are legally bound to employ strict standards of confidentiality.
    • Third Parties. Bank of America does not transmit any personal information collected through this Web site to any third-party marketers. Personal information may be transmitted, however, if there is a specific need to complete a transaction requested by the visitor. Bank of America offers the opportunity to its Web site visitors to link to the Web pages of third parties who provide products and services not offered by Bank of America Financial Corporation or its subsidiaries. Once the visitor leaves the Bank of America site, Bank of America does not receive any information from the visitor. Bank of America does not take any responsibility for the content of these third party Web pages; any comments, questions or complaints should be directed to the particular publication or institution.
    • Visitors.Visitors having specific questions regarding any information they have sent to Bank of America through this Web site should send an e-mail message by clicking here.



    Children's Information

    We respect the privacy of your children and do not knowingly collect or retain personally identifiable information from children under the age of 13 through our web sites.

    Information Security

    We use sophisticated technology and security measures to protect customer information. We maintain physical, electronic and procedural safeguards that comply with relevant federal regulations.